7.1 What are cookies?
Cookies are small text files that websites you visit place on your computer. They are widely used to make websites work, or work more efficiently, and to provide information to website owners.
7.2 How and why do we use cookies?
We use cookies to improve the usability and functionality of Nestlé Sites and to gain a better understanding of how visitors use Nestlé Sites and the tools and services offered on them. Cookies help us tailor Nestlé Sites to your needs, improve their user-friendliness, gather customer satisfaction feedback, and communicate with you elsewhere on the internet.
7.3 What types of cookies may be used on Nestlé Sites?
We may use the following types of cookies on Nestlé Sites:
Session cookies - These are temporary cookie files that are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.
Persistent cookies – These cookies stay on your browser until you delete them manually or until your browser deletes them according to the duration set for the cookie. These cookies will recognize you as a return visitor.
Necessary cookies - Necessary cookies are strictly necessary for the operation of a Nestlé Site. They enable you to navigate around the site and use our features.
Cookies that send information to us - These are the cookies that we set on a Nestlé Site and they can only be read by that site. This is known as a “first-party” cookie.
We also place cookies on Nestlé advertisements that are placed on other websites owned by third parties (e.g. Facebook). We obtain information via those cookies when you click on or interact with the advertisement. In this situation, Nestlé places a “third-party” cookie. Nestlé may use the information obtained by these cookies to serve you with advertising that is relevant and of interest to you based on your past online behaviour.
Cookies that send information to other companies - These are cookies that are set on a Nestlé Site by our partner companies (e.g. Facebook or advertisers). They may use the data collected from these cookies to anonymously target advertising to you on other websites, based on your visit to the Nestlé Site. For example, if you use a social widget (e.g. the Facebook icon) on a Nestlé Site, it will record your “share” or “like” activity.) . Facebook (as the company setting the cookie) will collect the data.
7.4 Examples of cookies used on this Website
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Type: Analytics Category: Persistent Session Third party |
Help us understand how visitors interact with our Website by providing information about the areas visited, time spent, and any issues encountered, such as error messages. This helps us improve the performance of our websites. | All data is collected and aggregated anonymously. | |
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Social Sharing Cookies Type: Social Media/Sharing Category: Third Party |
Social sharing on the Website is provided by third parties. These third parties may place cookies on your computer when you use social-sharing features on the Website or if you are already logged in to those services. These cookies help improve your experience on the Website. They allow you to share comments, ratings, pages, and bookmarks, and make it easier to access social networks and online tools. |
These cookies may collect personal data that you have voluntarily disclosed, such as your username. | |
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Targeting/Advertising Type: Cross Site Tracking Category: Persistent Session Third party |
These cookies are used to deliver content via targeted advertising that is relevant to you and your interests or to limit the number of times you see a particular advertisement. These cookies also help us measure the effectiveness of advertising campaigns on Nestlé and Non-Nestlé websites. We may share this information with other parties, including our agencies. |
These cookies track users via their IP address. | DoubleClick |
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Miscellaneous Type: Flash Cookies Category: Persistent Third Party |
Flash cookies may store your preferences such as volume control or high game score, or display content based on what you view on the Website to personalise your visit. Our third-party partners provide certain features on the Website, such as promotions and games, and use Flash cookies to collect and store your information. |
These cookies may collect anonymous and personal data |
To learn how to manage privacy and storage settings for Flash Cookies please click here. |
7.5 Other similar technologies
Nestlé Sites also make use of other tracking technologies including IP addresses, log files, and web beacons, which also help us tailor Nestlé Sites to your needs.
IP addresses
An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP addresses ffor the following purposes: (i) to troubleshoot technical issues; (ii) to maintain website safety and security; (iii) to better understand how our websites are used; and (iv) to tailor content to your needs based on the country you are in.
Log Files
We (or a third party on our behalf) may collect information in the form of log files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously and help us gather, among other things, (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they've viewed on our website and for how long), and (iii) other similar navigational or clickstream data (e.g. site traffic reporting and unique visitor counts).
Web Beacons
We may use web beacons (or clear GIFs) on the Nestlé Sites. Web beacons (also known as “web bugs”) are small strings of code that deliver a graphic image on a web page to transfer data back to us. We use web beacon information for a variety of purposes, including information about how a user responds to email campaigns (e.g. the time the email is opened, where the user links to from the email), site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
7.6 Manage your cookies/preferences
You should ensure that your computer settings reflect whether you want to accept cookies. You can set your browser to warn you before accepting cookies, or you can simply set it to refuse them. You do not need to enable cookies to use or navigate through many parts of Nestlé Sites, although you may not have access to all features if you disable them. See the ‘Help’ button in your browser (e.g. Internet Explorer, Firefox) for how you can do this. Remember that if you use different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.
Because a web beacon forms part of a webpage, you cannot opt out of it directly, but you can render it ineffective by opting out of the cookies it sets.